Terms of Use

These Terms of Use ("Terms") govern your access to and use of the services, software, websites, and documentation offered by DocGen ("DocGen", "we", "our", or "us"). By accessing or using DocGen, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering for, accessing, or using DocGen, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. These Terms form a binding agreement between you and DocGen, whether you are a paying subscriber, trial user, or visitor.

2. Description of Service

DocGen Private Limited is a B2B artificial intelligence company that builds intelligent software platforms and scalable technology solutions for businesses worldwide. Through AI-powered products, enterprise solutions, and engineering services, we help organizations streamline operations, automate complex processes, and solve critical business challenges.

3. Eligibility and Account Registration

To use DocGen, you must be at least 18 years old or the legal age of majority in your jurisdiction. You agree to provide accurate and complete information when creating an account and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. User Responsibilities and Acceptable Use

You agree to use DocGen in compliance with applicable laws and these Terms. You may not:

• Use the service for unlawful or harmful purposes;
• Access or attempt to access another user's data without permission;
• Transmit any content that infringes intellectual property rights or violates third-party privacy;
• Reverse-engineer, decompile, or attempt to extract source code from our platform;
• Introduce viruses or malicious code.

DocGen reserves the right to suspend or terminate access if we determine you are in breach of this section.

5. Intellectual Property Rights

All content, features, and intellectual property provided through DocGen — including software, designs, graphics, documentation, and the AI models powering the platform — are owned by or licensed to DocGen and are protected under intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the platform in accordance with these Terms.

6. Payment Terms

If you subscribe to a paid plan, you agree to pay all applicable fees in accordance with our pricing and billing terms. Payments are non-refundable except as expressly stated. DocGen may update pricing or billing methods with prior notice. Failure to pay may result in suspension or termination of your account.

7. Third-Party Integrations

DocGen may offer integrations with third-party platforms (e.g., GitHub, Jira, Slack). Your use of these integrations is subject to the terms of those third-party providers. We are not responsible for the availability, accuracy, or data practices of external services.

8. Termination and Suspension

You may terminate your use of DocGen at any time by deleting your account or ceasing to use the service. We reserve the right to suspend or terminate your access if you breach these Terms, use the platform in a manner that creates legal risk, or as required by law or regulation.

9. Disclaimers and Limitation of Liability

DocGen is provided "as is" and "as available." We disclaim all warranties, express or implied. We do not guarantee that the platform will be error-free, uninterrupted, or free of harmful components. In no event shall DocGen be liable for indirect, incidental, special, or consequential damages arising from your use of the service.

10. Indemnification

You agree to indemnify and hold harmless DocGen, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the platform, your violation of these Terms, or your infringement of any third-party rights.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of laws principles. All disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi NCR, India.

12. Changes to Terms

DocGen reserves the right to modify these Terms at any time. Your continued use of the platform after the changes become effective constitutes your acceptance of the revised Terms.

13. Contact Information

• Email: support@docgenai.org
• Location: 3rd Floor, Orchid Center, Golf Course Road, Sector 53, Gurugram, Haryana 122002, IN